Customer Service

Got a question?

Contact our customer service and we will try to respond within 24 hours, 7 days a week.


Monday - Friday: 8:00 AM - 8:00 PM
Saturday - Sunday: 8:00 AM - 4:00 PM
✉️info@edealsstore.com

Edeals Store

At Edeals Store, we strive to keep prices affordable so you can dress stylishly without emptying your wallet.

Since we cover the shipping costs, your latest fashion finds will be delivered to your doorstep with no extra charges.

If you have a question or need assistance, our friendly support team is just a click away and always ready to help.

Frequently Asked Questions

How can I return my order?

Not satisfied with your order? Contact info@edealsstore.com before opening a dispute in your Klarna portal.


Put "DISPUTE" in the subject line and let us know what the issue is.


These emails are treated with the highest priority and will resolve your issue faster than opening a complaint in the Klarna portal!

The expected delivery time has been exceeded. Where is my order?

In 99% of cases, orders are delivered within the expected delivery time.

Unfortunately, an order may experience delays in the delivery process.

You can inquire about the status via email with our customer service. Please include your order number and send the email from the same email address used to place the order.

If you wish to open a dispute in your Klarna portal, please contact info@edealsstore.com with the subject: DISPUTE and let us know what the issue is.

These emails are treated with the highest priority and will resolve your issue faster than opening a complaint in the Klarna portal!

When can I expect my order?

We believe you shouldn't have to pay too much for a desired product, so we ship products directly from our supplier.

This saves on shipping, storage, and packaging costs, allowing us to offer products at a reasonable price.

The timeframe for processing orders is divided into parts:

Processing Time: The order is approved, quality-checked, and packed. All orders are sent to the fulfillment center for shipping within 48 hours of placing the order.

Delivery Time: This refers to the time required to ship the goods from the fulfillment center to the final destination.

The delivery time is usually 8-16 business days. Please note: If there may be delays in the delivery of your package due to limited capacity in the transport sector.

Not satisfied with your order?

Not satisfied with your order? Before opening a dispute in your Klarna portal, contactinfo@edealsstore.comwith the subject: DISPUTE and let us know what the issue is.

These emails are treated with the highest priority and will resolve your issue faster than opening a complaint in the Klarna portal!

  • Free shipping

    All orders in the UK are shipped free of charge and insured through our trusted delivery partners, including Royal Mail, DPD, and DHL.

  • MONEY-BACK GUARANTEE

    We offer a 100% money-back guarantee within 30 days of receiving your order.

  • 5,000+ satisfied customers!

    Edeals Store has over 5,000 satisfied customers and is rated 4.6/5.